Access Telecom (BD) Limited (AccessTEL) has introduced 
(a push email service) in Bangladesh. The most attractive feature of the ringEmail services is the ability for customers to use their choice of GPRS capable phones in the market today to avail ringEmail services through which they can access both office email and personal emails simultaneously. This capability certainly gives ringEmail a tremendous advantage over other enterprise push email services which limits the customer choice of mobile sets.
The importance of all-time access to e-mail has increased significantly in Bangladesh . The ability to communicate over email from anywhere and everywhere has become essential for everyday business and lifestyle. ringEmail is the perfect solution for email on the go for both the enterprise and consumer market segments for the following two reasons:
• ringEmail services has all the features required by today's enterprise market plus many more
• ringEmail prices are low enough where even the consumer market can afford it
It is widely known that approximately 5% to 10% mobile subscribers use Smart Phone/PDA Phones for which expensive enterprise consumer push mail systems already exist. Whereas 70% to 90% subscribers use mid range and new entry-level phones, which are GPRS capable and for whom cost effective push email services are not available. Therefore, we are confident that the ringEmail services will have wide enterprise and mass consumer market appeals in Bangladesh .
Furthermore, users will be extremely pleased with the low bandwidth requirements of the GPRS network leading to reduced cost of GPRS usage. This bandwidth saving is due to unique compression technology of the ringEmail PushLite phone client & WAP Mail Technology.
The Service
ringEmail is a push email service for mobile handsets. Through ringEmail a user can have -
• Access to multiple email accounts from any GPRS / Edge capable mobile phone
• Easy customer registration
• ringEmail client application + WAP Mail + WEB Mail are fully integrated
• Ability to preview & download attachments directly on the phone
• Being able to use ringEmail services through any low or high-end GPRS capable phone
• The ringEmail client software works on Symbian S60, UIQ, Windows & Java enabled phones
• ringEmail service integrates seamlessly with Microsoft® Exchange environments to create a wireless extension to existing corporate email account
• All IMAP/POP3/Webmail/Exchange Server accounts can be accessed through the ringEmail service
• The ringEmail service works on a Patent Pending PushLite phone client & WAP Mail Technology
How to Get Started
This section describes the initial signup process and commissioning of the service:
• The service provider will initiate the registration/sign up process after having the prescribed work order from the Customer (The Corporate/Enterprise). Users of the Corporate Customer can also signup for ringEmail service from his/her desktop (WEB) by going to the appropriate website OR the user can browse from his mobile phone (WAP) to the appropriate website. After WEB or WAP registration/signup the user will receive a mail to his/her designated email address with username, password and other details
• The user then has to browse from his/her mobile phone to the appropriate WAP site to download the ringEmail client software
The correct login info and password are configured in the client software then the user can connect to the ringEmail network but before starting to receive emails, the user needs to go to the appropriate WAP/WEBSITE to configure which email accounts the user wishes to receive using ringEmail. Once again the user can use WEB or WAP to go to the appropriate WAP/WEBSITE and set up one or more email accounts from which to receive mails through the ringEmail service
Features
This section includes the salient features of ringEmail available today:
• Once the user starts receiving email alerts and clicks to view the email, the user will see a short summary of the email with 640 characters which is essentially the first page of the email (Similar to Blackberry)
• Majority of the emails are usually not longer than 1 page, however if there is a long email where the user wishes to continue viewing more than the short summary of the email then there are two options
• User will simply click on the OPEN button and will be able to view the rest of the email (page by page or show all) over WAP. Or,
• User will go to the end of the mail body and click on “Read More” (if the mail is more than 20 KB) or “Read All”
• If the user deletes a mail from client Software it can be deleted (Optional) from the ringEmail server. User can manually delete any mail from ringEmail server using WEB/WAP interface. Even if the user deletes it from ringEmail server, it will not be deleted from the original server
• In the email alert, phone numbers, email addresses and Web links will be underlined (meaning, it is a link). Using these links users will be able to Call, Quick Compose and go to the phone browser to open the URL respectively
• If the email sender is in the contact list and his/her phone number is stored there, users will have the option to call him from the alert
• User can preview and download attachments, i.e. MS Word, Excel, PPT, PDF, TXT, HTML, iCalendar, vCard, Open XML documents (docx, xlsx,pptx)
• User can preview and download graphic; picture file to fit user phone screen – i.e. JPEG, GIF, TIFF, BMP, PNG
• User can download of media files, i.e. MP3, WAV, AAC, MPEG2, MPEG4, AVI
• All the attachments (supported types) will be viewable and downloadable from WAP/WEB
• User can search for archive email
• User can search for contacts and auto-fill contact while compose/send email
• The advanced search capability of the system enables users to easily search for contacts or content by just entering the initial key words or the full text
• The system also allows the user to search for contacts with auto fill up of To, CC, BCC
• User can hot sync contact with Microsoft Outlook, Outlook Express, MSN, Yahoo, GMail and Hotmail
• User can personalize ringEmail
• Ring tones for email alerts
• Set online / offline
• Set Alert On / Off
• Personalized the Client
• Message per page
• Days to keep inbox message
• Size of attachment
• Update contacts when replying emails
• Set allowed list and black list
• Users can update profile and can get help/support with frequently asked questions
• Support both WEB mail and WAP mail
• The user will also be able to quick compose, quick reply, quick reply all and quick forward emails on the mobile phone without going to WAP Site. For replying to a mail “from” field of the mail will contain the address he has received the mail from. For composing a mail “from” field will contain the address of the default mail that is configured for ringEmail
ringEmail servers also have SPAM guard for email protection for the users
Package Features
• Mailbox: ringEmail's current package (configurable) is total of 50 MB of mailbox (Maximum three pop/imap/mapi addresses). When the user registers for ringEmail service and configures for all 3 email addresses, first 5 mails from each mail server is pulled by ringEmail server and pushed to ringEmail client (Handset). All old mails in the respective servers are discarded. All new mails after configuration will be pulled by ringEmail server and pushed to client.
• Mail Storage: Once the mailbox is full at ringEmail server and new mail arrives, then automatically old email/s will be deleted from the ringEmail server (FIFO) and new emails will take the space. There is also a Retention Period (30Days) for the current feature) for the old emails, that means emails older than 30 days will be deleted automatically.
• Attachment size : ringEmail supports attachment up to 5 MB. That means, if a new mail arrives with an attachment of more than 5 MB, it will still be pulled by ringEmail server but the attachment will be discarded and a notification will be sent to user (about the higher sized attachment). Please note that the body of the email will be sent to user as it is.
